Shipping Policy

Processing Time
Orders are processed within 1-3 business days after payment is confirmed.

Shipping Times
We offer insured shipping and free shipping options, with estimated delivery times between 6-15 days. Please note that delivery times may vary due to external factors such as weather conditions or holidays.

Tracking Information
Once your order is shipped, you will receive a tracking number along with a link to track your item. You can also track your order through our Track Your Order page.

Lost or Damaged
Items In the unlikely event that your item is lost or damaged during transit, you can return it in accordance with our 30-day money-back guarantee. For more details, please refer to our Return Policy.

Contact Us
If you have any questions or concerns about your order, please don't hesitate to contact us at shop@alefine.com

We appreciate your business and strive to provide a seamless shopping experience.